“Days are long but the years go fast.”

Abby Terpstra, CPM

Senior Property Manager

+1 (616) 242 1132
+1 (616) 308 4651

abbyt@naiwwm.comdownload profile (pdf)


Property Management

Background & Experience

Abby joined NAI Wisinski of West Michigan in 2004 as a receptionist. From 2005 to 2009, she had been involved with managing property while attending Calvin College. She received her real estate license in the fall of 2009 and joined the property management team of NAI Wisinski in November 2009.

Abby enjoys working at NAI Wisinski because of the various landlords and tenants she works with. Since every investment is different, Abby gets to know the owner in order to work effectively and efficiently. Abby believes that in order to be a successful property manager, one has to be organized, dedicated to the relationship between the owner and tenants, easily accessible, and committed to maximizing each property’s investment potential.

Abby has 3 little boys that keep her very busy outside of work. Their hobbies include anything outside with dirt involved.

Abby enjoys working at NAI because of the clients and tenants she gets to learn from and help: ‘The NAI group is such an awesome team environment.’


  • Bachelor degree in Social Science, Calvin College, Grand Rapids, MI
  • Abby also studied in China with the business department at Calvin College
  • Certified Property Manager (CPM®) designation from IREM
    • What is the Institute of Real Estate Management (IREM)? IREM was founded in 1933 and is an affiliate of the National Association of Realtors. Its core purpose is to advance the profession of real estate management while helping real estate managers prosper and add value to their companies and the properties they manage.
    • What is a Certified Property Manager (CPM®)? Receiving the CPM® Designation is the equivalent of receiving a Masters Degree in property management. The following is a highlight of the requirements:
      • Education – though IREM courses, through other organizations, through academic achievement (several hundred hours)
      • Experience – minimum of 36 months of qualifying real estate management experience
      • Ethics – promise to uphold the IREM Code of Professional Ethics and pass the IREM ethics course
      • Examination – show competency in all aspects of real estate management by passing a certification exam. In addition, demonstrate the practical application of all that has been learned on the job and in the classroom through a written management plan

Professional Associations & Designations

  • Commercial Alliance of Realtors (CAR)
  • Michigan Commercial Alliance of Realtors (MiCAR)
  • National Association of Realtors (NAR)